Effective 2026 · Managed by Euphoric Leisure (Pty) Ltd
The Pangolin Club, managed by Euphoric Leisure (Pty) Ltd, is an exclusive travel membership offering access to a curated collection of premium properties, destinations, and partner benefits.
By becoming a member, you gain access to preferential rates, exclusive perks, and tailored travel experiences.
Membership is activated once the joining fee and annual membership fee are paid and onboarding is complete.
Members must keep their accounts up to date and in good standing to access benefits.
Membership benefits are non-transferable and intended for use by the registered member.
Members enjoy a range of discounts on accommodation within the Pangolin Collection:
All discounts apply to standard (published) rates and do not stack with other promotions.
All bookings are subject to availability. Members can book via:
Reservations can typically be made up to 12 months in advance, depending on the property.
Euphoric Leisure reserves the right to amend, move, or cancel bookings if necessary (e.g. property issues), in which case suitable alternatives will be offered where possible.
Certain peak periods (e.g. Christmas or New Year) are classified as blackout dates.
During these periods, the 50% off benefit does not apply but members can utilise their 20% off benefit or their 35% off last minute benefit (if applicable). Blackout dates may vary by property and are updated annually.
Members may access additional travel opportunities through partners such as The Registry Collection™ (TRC), offering global luxury travel options at preferential rates.
All partner bookings remain subject to availability and partner terms.
A security deposit or damage waiver may apply depending on the property.
Members are responsible for reviewing and complying with property-specific rental terms.
Failure to meet payment deadlines may result in booking cancellation.
Membership fees (joining and annual) are non-refundable.
Membership can be cancelled at any time via written notice.
Booking cancellations are subject to individual property rental terms.
Members are expected to:
Failure to comply may result in suspension or cancellation of membership benefits.
To maintain quality and value:
Member information is used solely to:
Information may be shared with trusted partners where necessary, under strict confidentiality standards.
These terms are governed by the laws of South Africa, and any disputes fall under the jurisdiction of South African courts.
We are committed to fostering a community that upholds the values of respect, integrity, loyalty and compliance to rules. To ensure a harmonious and exceptional experience for all members, we have established the following Code of Conduct:
Treat fellow members and service providers with respect, courtesy, and fairness, regardless of their background, nationality, or beliefs.
Value diversity and embrace inclusivity within our community.
Refrain from engaging in discriminatory, offensive, or disrespectful behavior.
Act with honesty, transparency, and ethical behavior at all times.
Maintain confidentiality and respect the privacy of fellow members.
Avoid engaging in activities that could harm the Pangolin Club's reputation or members' trust.
Uphold the reputation of the Pangolin Club and act as an ambassador for its values.
Support and contribute positively to club initiatives, events, and activities.
Encourage and foster a sense of camaraderie and goodwill among fellow members.
Familiarize yourself with and adhere to the Pangolin Club's rules, guidelines, and policies.
Comply with local laws, regulations, and customs when traveling.
Report any violations or concerns to the Pangolin Club's management company.
Be mindful of the impact of your actions on fellow members, staff, and local communities.
Respect the cultural, social, and environmental norms of the destinations we visit.
Practice responsible travel behavior, such as minimizing waste and respecting natural resources.
Resolve conflicts or disagreements in a respectful and constructive manner.
Seek mediation or assistance when needed.
Promote a positive and supportive atmosphere within the Pangolin Club.
Failure to comply with this Code of Conduct may result in disciplinary action, including warnings, suspension, or revocation of member benefits, as deemed appropriate by the Pangolin Club's management company.
The Pangolin Club's management company reserves the right to take appropriate legal action in cases of severe misconduct or violations of the law.
By adhering to this Code of Conduct, we create an environment that fosters friendship, trust, and unforgettable travel experiences. Let us embrace these values, support one another, and collectively enhance the reputation and essence of the Pangolin Club.
Upon receiving a report of a code of conduct violation, an investigation will be initiated to gather relevant information and evidence.
The member who allegedly violated the code of conduct will be provided with a written notice outlining the alleged violation and the specific provisions of the code that were breached.
The member will be given an opportunity to respond to the allegations and present their side of the story within a specified timeframe.
The investigating authority or committee will review the evidence, statements, and any other relevant information to assess the validity of the allegations.
If the violation is substantiated, disciplinary action will be taken, which may include one or more of the following:
The member will have the right to appeal the disciplinary action within a specified timeframe, providing grounds for the appeal and any supporting evidence or arguments.
All parties involved in the disciplinary process shall maintain strict confidentiality regarding the details of the investigation and disciplinary proceedings, except as required by law.
The disciplinary process may be amended or updated as deemed necessary by Euphoric Leisure. Members will be informed of any changes.